Skip to main content
close
Font size options
Increase or decrease the font size for this website by clicking on the 'A's.
Contrast options
Choose a color combination to give the most comfortable contrast.
  • Work for CCPL

Work for CCPL

    Courier/Outreach Assistant 

    (posted 06/6/2024)

    The Courier/Outreach Assistant transports library materials and property to and from the west branch, senior living communities, and other locations; promotes library collections and services at community outreach events; provides excellent customer service both in the field and in the building; and assists with assigned circulation functions. 

    • Utilizing safe driving practices, obeying traffic laws, and following established guidelines and procedures, drive the library van or other designated vehicle to collect and deliver materials between the main library, the west branch, and other assigned locations.
    • Perform inspection of the vehicle in advance of operation; purchase gasoline, vehicle washes and other basic maintenance services as authorized; immediately report any vehicle problems to the Circulation Services assistant manager, manager, or assistant director.
    • Perform outreach services including preparing materials, loading/unloading library van, engaging with community members, following up with patrons and staff after events, recording statistics.
    • Safely and efficiently load and unload library materials, equipment, supplies or other property.
    • Work with all aspects of circulated materials: checking in, checking out, handling returns, sorting, shelving, and providing up-to-date information regarding patron questions.
    • Register new patrons. Instruct and assist patrons in placing holds, accessing and updating their accounts, using the self-check-out, paying bills, and directing them to the correct department whether in person, via phone, or through email.
    • Participate in departmental projects and objectives as assigned by manager.

    REQUIRED EXPERIENCE & SKILLS

    • Ability to operate common office equipment such as computers, copiers, telephones, etc., specifically must be proficient in Microsoft Office.
    • Previous library or customer service experience preferred.
    • Competency in word processing and spreadsheet software, conducting basic Internet searches, and navigating web sites.
    • Ability to understand, interpret, and adhere to all CCPL policies, and to make decisions in accordance with those policies/procedures.
    • Ability to accurately sort and file alphabetically and numerically.
    • Ability to work cooperatively and positively with a wide variety of patrons and coworkers.
    • Excellent interpersonal skills and a service attitude.
    • Excellent communication skills.
    • Ability to be self-directed and work with minimum supervision.

    MINIMUM EDUCATION REQUIREMENTS

    • High school diploma or equivalent  
    • Valid Indiana operator’s license and good driving record (must qualify for coverage through the library’s liability insurance company) 

    PHYSICAL AND MENTAL DEMANDS

    • Physical stamina to operate a large vehicle and load (with assistance) and transport materials. 
    • Performing work with attention to detail in a fast-paced office environment. 
    • Frequent interaction with others in person, via phone, and through email. 
    • Frequent utilization of technology, (i.e., computer, printer, business software, and phone). 
    • Being sensitive to Carmel Clay Public Library’s needs, employee goodwill, and public image. 
    • Frequently reaching, pushing, and lifting (up to 10 pounds). Ability to stand for long periods of time. 
    • Ability to bend and reach to retrieve and/or shelve materials and to maneuver loaded book carts and bins. 
    • Ability to frequently move from one area of the building to another to assist patrons, search for materials, etc. 
    • Ability to work a varied schedule including day, evening, and weekend hours. 

    CCPL provides equal employment opportunity to all persons without regard to race, creed, color, sex, religion, origin, age, sexual orientation, gender identity, disability, or any other characteristic protected by law. Reasonable accommodations may be made upon request.

    Hours: Part-time, 16-29 hours/week
    Starting pay: $15.75/hour
    Please submit applications/resumes to: HR@carmelclaylibrary.org

    Digital Media Specialist 
    (posted 5/31/2024)

    The Digital Media Lab Specialist monitors, instructs and provides technical support to patrons utilizing digital media equipment, hardware, software, 3D printers, mobile devices, and other technologies to learn, create and collaborate in the Digital Media Lab.   

    • Greet Lab visitors, check patron identification and assign workstations; enforce time limits if there is a waiting list. 
    • Acquire and maintain knowledge of the content and capabilities of equipment and products available to patrons in the Digital Media Lab. 
    • Respond to inquiries and assist patrons with audio/video production equipment, photo editing software, creation software, 3-D printers and other technology or products by providing help sheets, manuals and instruction. 
    • Create and lead programs and activities that engage the community in learning and using the hardware and software available in the Digital Media Lab. 
    • Perform maintenance (cleaning screens, periodic software updates, etc.) on Digital Media Lab computers.  Work with Information Technology Department on scheduling major upgrades. 
    • Troubleshoot and repair 3D printers. 
    • Maintain a 3D print queue and create, start, and troubleshoot 3D prints.  Communicate with library patrons about 3D prints, print status, and print completion. 
    • Assist library staff and library departments with the creation of video, photography, 3D models and printing, and other digital media.  Document library programs as assigned and create engaging content for social media in the form of photos and videos. 
    • Be accessible and approachable to patrons and provide excellent customer service to them. 
    • Train other library staff in technologies used in the Lab as needed. 
    • Maintain an attractive and inviting atmosphere in the Lab, including light cleaning of work surfaces and emptying waste containers. 
    • Contribute to daily record keeping and usage statistics. 
    • Participate in appropriate continuing education activities to maintain an awareness of new trends and developments in technology and related fields. 
    • Participate in departmental projects and objectives as assigned by manager. 
    • Serve as a member of committees, workgroups and/or problem-solving teams as appropriate. 
    • Support the mission, vision, values, goals, and objectives of the Carmel Clay Public Library

    REQUIRED EXPERIENCE & SKILLS

    • At least one year of related experience, preferably in a public service environment 
    • Demonstrated proficiency and comfort with a variety of typical hardware and software products such as e-mail, the Internet, and Microsoft Office. 
    • Experience with the Adobe Creative Cloud 
    • Demonstrated proficiency and comfort with a variety of computer operating systems and hardware including Windows, MacOS, iPadOS. 
    • Ability and willingness to learn new and developing technologies 
    • Experience in assisting others with the use of technology 
    • Friendly customer service attitude; ability to communicate tactfully and courteously with the public 
    • Excellent English communication skills, both orally and in writing 
    • Ability to be self-directed and work with minimum supervision once given specific tasks or responsibilities 
    • Ability to be flexible and embrace change 
    • Ability to be on time and dependable 


    MINIMUM EDUCATION REQUIREMENTS

    • Technology-related bachelor’s degree preferred but consideration given to college students pursuing a relevant degree. 


    PHYSICAL AND MENTAL DEMANDS

    • Performing work with attention to detail in a fast-paced public environment. 
    • Interacting with others in person, via phone, and through email. 
    • Utilizing technology, (i.e., computer, printer, business software, and phone). 
    • Being sensitive to Carmel Clay Public Library’s needs, employee goodwill, and public image. 
    • Manual dexterity to install, configure, operate, repair and troubleshoot computers and other technical equipment 
    • Ability to lift and move computers, printers, copiers and other equipment 
    • Ability to work a varied schedule including day, evening, and weekend hours. 
    • Ability to attend occasional external meetings, events, training sessions, etc. 
    • Ability to effectively work at a varied pace with multiple deadlines and expectations. 


    CCPL provides equal employment opportunity to all persons without regard to race, creed, color, sex, religion, origin, age, sexual orientation, gender identity, disability, or any other characteristic protected by law. Reasonable accommodations may be made upon request.

    Hours: Part-time, approximately 20 hours/week
    Starting pay: $19/hour
    Please submit applications/resumes to: HR@carmelclaylibrary.org