Youth Services Senior Assistant
(posted 1/28/2025)
This role provides exemplary service for all with a focus on the youth audience (ages birth–5th grade), through basic reference, reader’s advisory, and patron engagement through all library services available. This position will be focused on providing school age programming.
- Provide quality programming to children birth – 5th grade.
- Greet all patrons, assess needs, and respond accordingly whether in person, online, or by phone.
- Provide basic reader’s advisory services with a focus on children’s literature.
- Instruct and assist users with the library’s online catalog, electronic databases, Internet, printers, and other technology resources.
- Instruct and assist patrons in placing holds, accessing their accounts, using the self-check-out, and online registration for programs.
- Instruct and assist patrons in using computers, technology, and library equipment, especially in our Exploration Lab.
- Act as an essential part of the Exploration Lab team, ensuring it operates efficiently, innovatively, and in alignment with organizational goals.
- Contribute to and execute large and small-scale programs.
- Accurately record and maintain program attendance and other department statistics.
- As requested by the Youth Services Manager/Assistant Manager, participate in school outreach and community events.
- As requested by the Youth Services Manager/Assistant Manager, support collection development which could include running collection reports, processing new materials, assisting the collectors with ordering, and collection maintenance/weeding.
- Participate in departmental and library-wide projects and objectives as assigned by the Youth Services Manager/Assistant Manager including cross-training with other departments.
- Participate in and report on appropriate continuing education opportunities.
REQUIRED EXPERIENCE & SKILLS
- At least one year of paid or volunteer experience working with children preferred
- Commitment to the mission and values and adherence to all CCPL policies
- Working knowledge of Microsoft Office products
- Excellent interpersonal skills and service attitude
- Excellent communication skills
- Competency in the use of word processing and spreadsheet software, conducting basic Internet searches, and navigating web sites
- Ability to make decisions in accordance with library policies and procedures
- Ability to work cooperatively and positively with a wide variety of patrons and coworkers
- Ability to be self-directed and work with minimum supervision
MINIMUM EDUCATION REQUIREMENTS
- Bachelor's degree from an accredited institution
PHYSICAL AND MENTAL DEMANDS
- Performing work with attention to detail in a fast-paced, high energy public environment
- Interacting with others in person, via phone, and through email
- Utilizing technology, (i.e., computer, printer, business software, and phone)
- Being sensitive to Carmel Clay Public Library’s needs, employee goodwill, and public image
- Ability to bend, kneel, stoop, and reach to retrieve and/or shelve materials
- Ability to lift and carry books and materials and manipulate loaded book carts
- Ability to frequently move from one area of the building to another to assist patrons, search for materials, etc.
- Ability to work a varied schedule including day, evening, and weekend hours
CCPL provides equal employment opportunity to all persons without regard to race, creed, color, sex, religion, origin, age, sexual orientation, gender identity, disability, or any other characteristic protected by law. Reasonable accommodations may be made upon request.
Hours: Ability to reliably work a varied, part-time schedule of approximately 24 hours per week including afternoons, evenings, and weekends
Starting pay: $18.11/hour
Please send application along with a resume to HR@carmelclaylibrary.org.
