Curbside holds pickup is currently available at both the Merchants' Square Main Library and the Joyce Winner West Branch. Here’s how it works:
Place a hold using the library’s online catalog. If you need help, give us a call at 317-814-3900 or take a look at this video.
You will receive a notification when your hold is ready to pick up. Holds may show up in your online account before we have them processed for you to pick up, so it's important to wait for the email or text from the library before you stop by.
Visit the library during our curbside holds hours.
Merchants' Square Main Library Curbside Holds Pickup
Park in one of our six "Holds Pickup" parking spots, and we will bring your holds out to you. After parking in one of these spots, text the word BOOK to 317-740-1430 to begin your pickup process. Please have your library card number ready. (If you don't have texting capabilities, call us at 317-814-3936 to arrange your pickup.)
West Branch Curbside Holds Pickup
Park in any parking spot at the front (Horseferry Rd) or side (Birdcage Walk) of the branch. Then text the word BOOK to 317-813-9802 to begin your pickup process. Please have your library card number ready. To ensure safe physical distancing, please use this text service regardless of whether you arrive in a vehicle, by bike, or on foot. (If you don’t have texting capabilities, call us at 317-814-3965 to arrange your pickup.)
For your safety and the safety of library staff, curbside holds pickup may be suspended temporarily due to severe weather. Please monitor the weather and call the library if you are uncertain if curbside holds may be paused due to weather.
Need more help? Give us a call at 317-814-3900 or contact us online at carmelclaylibrary.org/ask-a-librarian.